About CoinOp
CoinOp is a point of sale for venues that rent things by the hour — billiards halls, gaming lounges, console rooms and esports venues. It runs the venue it was built for.
Why it exists
Tills are built for shops, where the thing you sell is on a shelf and the transaction is over in a minute. A venue that sells time has a different problem: the sale starts when somebody racks up and ends at an hour nobody knows yet, the price depends on the day and the hour and how many are playing, and the kitchen is taking orders against the same table the whole time.
Every till we tried either could not do the clock at all, or did it by bolting a timer onto a restaurant POS and leaving the two halves to disagree about what a table owed. CoinOp is the answer to that: one till where an hour is a thing you can sell, priced by a rate card, and the food, the drinks, the passes and the lights are all on the same bill.
It runs where it was built
CoinOp is used in a working venue every day — the same build that you download. That is not a marketing line about dogfooding; it is why the manual knows things like what a shortcut longer than 259 characters does on Windows, and why a drawer count is blind for the person counting it. Those came from a bad evening, not from a specification.
It runs on your machine, not ours
CoinOp installs on a computer in your building. The takings, the menu, the customers and the trading history are in a database on that machine and are never uploaded. What leaves the building is a once-a-day licence check carrying four fields and no money — see Licence, updates and backups for exactly what is in it.
Getting in touch
Questions about a trial, an invoice, a venue with several branches, or something that went wrong at nine on a Saturday — the same address reaches us for all of it:
There is no support ticket system to learn and no chatbot in front of it. CoinOp is sold to venues by the people who wrote it, and that is who answers.